LightWell Integrative Psychiatry Privacy Policy

Effective Date: June 5, 2026
LightWell Integrative Psychiatry ("LightWell"), operated by Hilary Butella DNP, PLLC, is committed
to protecting the privacy and security of our patients and website visitors. This Privacy Policy
explains how we collect, use, disclose, and safeguard information obtained through our website and
related services.

Contact Information
LightWell Integrative Psychiatry
25213 FM 2978, Building 3
Tomball, TX 77375
Phone: 713-999-1002

Information We Collect
• Name, email address, phone number, mailing address, insurance information, appointment
requests, registration information, and contact form submissions.
• IP address, browser type, device information, website usage data, pages visited, referral sources,
cookies, and similar technologies.

How We Use Information
To respond to inquiries, schedule appointments, provide healthcare services, verify insurance
benefits, communicate regarding treatment and services, improve website functionality, maintain
security, prevent fraud, and comply with legal obligations.

Protected Health Information (PHI)
As a healthcare provider, LightWell is subject to HIPAA. Information that qualifies as Protected
Health Information (PHI) is governed by our Notice of Privacy Practices and applicable federal and
Texas law.

HIPAA Compliance
LightWell maintains administrative, technical, and physical safeguards designed to protect PHI,
including secure EHR systems, role-based access controls, password-protected systems,
workforce training, and appropriate vendor agreements.

Telehealth Services
Telehealth services are provided only to patients located in jurisdictions where the treating provider
is authorized to practice and are delivered through secure, HIPAA-compliant platforms.

Electronic Prescribing
Prescriptions are transmitted electronically through secure systems to pharmacies selected by the
patient. LightWell does not sell prescription information and does not receive compensation from
pharmacies for prescribing decisions.

Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience and understand
website performance.

Sharing of Information
We do not sell personal information. Information may be disclosed to healthcare providers,
insurance companies, service providers, governmental authorities when required by law, or as
otherwise permitted by HIPAA.

Third-Party Services
Our website may contain links to third-party websites. Patients should review the privacy policies of
those sites.

Data Retention
Patient records are retained in accordance with HIPAA, Texas law, and applicable retention
requirements, generally for a minimum of seven years from the last patient encounter or longer
when required by law.

Security
We implement reasonable administrative, technical, and physical safeguards designed to protect
information against unauthorized access, disclosure, alteration, or destruction.

Patient Rights
Patients may have rights under HIPAA and applicable state law, including access to records,
requests for corrections, restrictions on disclosures, confidential communications, and copies of the
Notice of Privacy Practices.

Children's Privacy
Services may be provided to minors with appropriate parental or legal guardian consent as required
by law.

Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated effective
date.

Questions or Complaints
LightWell Integrative Psychiatry
25213 FM 2978, Building 3
Tomball, TX 77375
Phone: 713-999-1002

Patients may also file privacy complaints with the U.S. Department of Health and Human Services
Office for Civil Rights.